Asterisk Intelligence Hosts 5-Day String Of Training Events; National Records Month To Be Celebrated

Asterisk Intelligence

GRAND RAPIDS, Mich.–A five-day string of on-site training events was hosted last week by Asterisk Intelligence, the data analytics group at CU*Answers.



The week of training was divided into three primary topics which attendees could choose individually or in combination, according to the company.

Monday and Tuesday focused on the analytical dashboard tools within the CU*BASE core processing platform. “There are over ninety pre-built dashboard tools available today, each designed to enable a dynamic experience when reviewing and analyzing data,” CU*Answers said.

Wednesday and Thursday focused on custom data mining skills with a mix of lecture and hands-on workshop sessions. “Participants left this course with one or more completed projects for use to run as regular reports,” according to CU*Answers.

Friday closed out the week with a special session focusing on the web application, Analytics Booth, built as an external data warehouse for aggregating and displaying daily trending and analysis of product portfolio and financial data, CU*Answers said.

Asterisk Intelligence said it plans to hold this event again in September 2018, and is also evaluating adding more onsite training opportunities to its 2018 schedule due to an increased level of interest for this type of training.

Separately, CU*Answers said it will be celebrating National Records and Information Month by holding RIM Awareness Week April 16-20. “Managing information effectively is critical to every organization’s success, from the CUSO to the credit union,” the company said. “RIM Awareness Week will focus on best practices for information management.

“One team in particular, CU*Answers’ Client Services and Education, has gone above and beyond, working over the last six months to improve its internal practices, to get rid of paper documents, and decrease the amount of disk space they are using on servers,” the company said.

“Martha Anderson, account executive, has been our primary lead as we work with our internal teams developing best practices and actually getting the work done,” said Laura Welch-Vilker, VP of Client Services and Education. “It’s been a large but rewarding project, and we’ve emptied all our file drawers of paper documents and are now storing them in our corporate imaging vault. We have best practices for all types of documents, which include when each type gets purged from the vault. This is exciting as the purge process is automatic based on the purge date we assign to each document.”

For info: CU*Answers RIM Services online.

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